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Cancellation of Order(s)
- You can cancel the order anytime. If the product is already shipped to you, you can file a return with refund, according to the return and refund policy stated bellow.
- Refunds will be made back to the original payment mode used by the customer. Processing might take up to 45 days to be completed; depending upon the mode of payment e.g: bank/card issuer.
Clicks2get.ae offers a 7-day return period, from the day the product has been delivered to you, as long as the product being returned is not part of our non-returnable list of products (list below), and as long as it meets our return policies (explained below).For details on how to submit a return request and our return process, refer to the section at the end of this article. Non-Returnable Conditions and List of Non-Returnable Products
• Products that are classified as hazardous materials or use flammable liquids or gases.• Products that have been used by or damaged by the customer, or are not in the same original condition as you received them.• Any consumable product which has been used or installed.• Products with tampered or missing serial numbers or tags.• Products that fall under specific categories, including:
Refunds will be done only through the Original Mode of Payment on which the customer paid us. And the process might be taking up to 45 days depending upon the payment method. e.g: bank/card issuing authority.